Shipping policy
SHIPPING POLICY
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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For Cash on Delivery (COD) orders, confirmation via call/SMS/WhatsApp may be required before dispatch.
Shipping Locations
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Currently, CrazyMe ships across India only.
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We do not ship internationally at this time.
Shipping Charges
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Shipping charges (if applicable) are displayed at checkout.
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We may offer free shipping on selected products or during promotions.
Estimated Delivery Time
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Metro cities: 3–5 business days
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Non-metro / rural areas: 5–8 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen delays.
Courier Partners
We use trusted third-party courier services to ensure safe and timely delivery.
Once the order is shipped, tracking details will be shared via SMS or email.
Delays
CrazyMe is not responsible for delays caused by:
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Courier partner issues
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Natural disasters
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Incorrect or incomplete delivery address
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Customer unavailability at the time of delivery
Address Accuracy
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Customers are responsible for providing accurate and complete shipping details.
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Orders returned due to incorrect address or failed delivery attempts may not be eligible for reshipment or refund.
Cash on Delivery (COD)
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COD is available on selected pin codes.
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CrazyMe reserves the right to limit or cancel COD orders based on order history or verification failure.
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Refusal to accept COD orders at delivery may result in future COD restrictions.
Damaged or Missing Items
If you receive:
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A damaged product
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An incorrect item
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Missing items
Please contact us within 48 hours of delivery with unboxing photos/videos for resolution.